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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: Accountancy Vacancy 1346 |
Post:Project Manager - Technology and Client Management |
Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
London
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The announcement text: |
Project Manager - Technology and Client Management For an Industry Trailblazer
Job Label:
LIVE-EASTM
Step into a dynamic and high-profile role as one of LivePerson`s Business Solutions Project Managers and work with cutting-edge, Blue Chip clients. LivePerson is a high growth company that is improving its clients` ROI, increasing their customer satisfaction, and boosting their revenue by providing real-time online assistance such as chat, click-to-talk, email management and FAQ/knowledge base for their customer bases world-wide. As a Business Solutions Project Manager, you ensure that the initial programs and projects of new LivePerson clients goes flawlessly, whilst maintaining an ongoing working relationship with a core group of clients leveraging your technical acumen to provide a consultative approach to each clients` needs. Success in this role will open other opportunities for you within the company. You will be joining a fast-paced and entrepreneurial company that truly believes in investing in their employees and promoting from within!
Founded in 1995 and publicly traded on Nasdaq (LPSN) since April 2000, LivePerson is a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice. Connecting businesses and experts with consumers seeking help on the Web, our hosted software platform creates more relevant, compelling and personalized online experiences. Every month, LivePerson`s intelligent platform helps millions of people succeed online; more than 6,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel. We are committed to providing an environment that fosters personal and professional development, satisfaction and success. Our entrepreneurial and collaborative approach to business ensures that your contributions will be recognized and rewarded.
As a Business Solutions Project Manager for LivePerson, located out of our NYC office, Atlanta office, or your home office on the East Coast, you will utilize your innate technical abilities and relationship building skills to foster growth while developing tactics for long-term success. Given the unique solutions LivePerson delivers it will be essential for you to have an understanding of technical concepts (such as Java Script and eCommerce) in order to catch on quickly and become a subject matter expert to clients and internal teams, ensuring their development and certification via the successful integration of LivePerson channels to your client`s contact center. Your expertise with report configuration and analysis, account segmentation, account content customization, tactical account design, account permission segmentation and tactical optimization supporting strategic client initiatives will elevate your candidacy accordingly. While not required, your understanding and experience with customer service, call centers, web-based technologies, MS Office and SalesForce will put you in the front of the candidate line for this highly sought after role. If you seek to excel within a flexible, fast-paced, industrious environment you must apply for this outstanding opportunity and begin a career with LivePerson!
To apply for this position or refer someone you know, please use our online interview system managed by Accolo.
Apply for this job
Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.
Related Keywords:
operational, project, program, operations, manager, training, clients, satisfaction, delivery, results, chat, click-to-talk, email management, FAQ, knowledge base, customer service, call center, management, reports, reporting, channels, Web, analysis, usage, technology, Salesforce.com, Salesforce, content, customization, subject matter, expert, real-time, real time, online assistance, help, multilingual, multi-lingual, account management, technical account management, technical client services
Compensation: DOE
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Principals only. Recruiters, please don`t contact this job poster.
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Contact information |
Employer: |
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Email: |
coronamedical@yahoo.com
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Phone: |
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Publication date: 2009-10-12 08:19:13
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